Refund Policy

No Refund Policy

At SkillFolio, we are committed to providing high-quality AI-powered resume building services. Due to the nature of our digital services and instant access to all features upon payment, we do not accept refund requests.

Once you make a payment and gain access to the platform, all sales are final. We encourage you to carefully review our service offerings before making a purchase decision.

Why We Don't Offer Refunds

• Instant access to all premium features upon payment
• Digital service nature - immediate consumption of resources
• Unlimited resume generation and AI tools become available immediately
• One-time lifetime access model with no recurring charges

Before You Purchase

We recommend that you:

• Review all feature descriptions and service offerings carefully
• Understand what's included in the lifetime access package
• Contact our support team if you have any questions before purchasing
• Ensure that our service meets your requirements

Technical Issues and Support

If you experience any technical difficulties or issues with our service, please contact our support team immediately. We are committed to resolving any problems and ensuring you have a smooth experience with our platform.

While we don't offer refunds, we will work diligently to address any genuine technical issues or concerns you may have. Our support team is available 24/7 to assist you.

Exceptions

Refunds may be considered only in the following exceptional circumstances:

• Duplicate payments made in error
• Payment processing errors that result in double charging
• Service unavailability due to technical failures on our end for extended periods

Such exceptions will be evaluated on a case-by-case basis and require proper documentation and verification.

Contact Information

If you have any questions about our no refund policy or need support, please contact us:

• Email: hello@skillfolio.co.in
• Phone: 8075899758
• Address: Skillfolio Technologies, NMRA A102A Nalumukku, Kudappanakunnu, Thiruvananthapuram 695043

Policy Updates

We reserve the right to update this refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any changes.